The Architect's Role in the Agentic Era

Salesforce architecture is expanding beyond the boundaries of any single org. Today’s architect must think across clouds, platforms, and data ecosystems — orchestrating secure, performant, and intelligent systems that are both resilient and adaptable.

This roundtable invites seasoned architects to explore the evolving landscape of Data Cloud, MuleSoft, and Agentforce, and what these shifts mean for technical design, governance, and the architect’s role itself. We’ll discuss the architectural patterns emerging around real-time, event-driven, and cross-cloud data, how to create a trusted “single source of truth”, and how to design responsibly for AI-powered automation and agentic systems.

Expect an open, candid exchange about balancing innovation with integrity, navigating the complexity of multi-cloud data strategy, and preparing for a future where the architect’s influence extends from metadata to machine learning.

Melissa Hill Dees

Technical Evangelist And Partner Engagement @ EzProtect