Evaluating People First AI with private AI Pipelines and Open Source LLMs

Agentforce and related features are disruptive, transformative, and often have an achilles heel: the commercial LLM that powers it. The current landscape of financial losses, low project success rates, and growing IP lawsuits highlights the need for alternative options to protect the AI future architects are looking to deliver. Additionally, the added security, speed, specialization, and change management control can boost the next wave of People First AI solutions.

Takeaways:
- Attendees will walk through a rubric for clarifying and evaluating People First vs. AI First solutions and their trade-offs.
- Attendees will learn ways to leverage growing and sustainable open source AI resources within Agentforce including the LLM Open Connector from Salesforce.
- Attendees will discuss where key Well Architected concerns impact decisions related to scalable Agentforce and other AI solutions within Salesforce, Slack, and beyond.